Shipping

Despatch Policy

We try to have a stock of all the items available for purchase on this website and to send out orders on the next working day after the order is received. We will let you know if for any reason we do not expect to be able to meet that deadline. In all cases, payment is taken at time of ordering.

Shipping

Shipping is by airmail from the UK and is free to all USA addresses. Orders will normally arrive within 5–7 working days but this can be as long as 10 working days. If your order fails to arrive, please inform us as soon as possible so that we can trace it.

Customs charges, taxes, import duty, etc, are payable by the customer, not by Equafleece Ltd.

We cannot be held responsible for delays in the shipping service.